Shipping policy

Estimated delivery time is processing time plus shipping time. All time ranges below are estimates, not guaranteed delivery dates.

Order processing

Most orders are processed within 3 to 7 business days, excluding weekends and holidays. Limited-stock, out-of-stock, made-to-order, or production-dependent items can take up to 6 weeks in exceptional cases. A preorder follows the estimate shown on its product page.

Shipping after dispatch

Transit is generally estimated at 3 to 16 business days. Standard shipping usually takes 5 to 15 business days. Express options can be faster when offered at checkout, but we do not promise a separate fixed express-delivery window.

Destinations, charges, and tracking

Available destinations, methods, and charges are shown at checkout. Tracking is sent with the shipping confirmation when it is available. Customs, carrier conditions, weather, peak seasons, and destination restrictions can extend delivery time.

Import charges

Unless checkout states that duties or taxes are prepaid, the recipient is responsible for import duties, taxes, customs-clearance charges, and related fees imposed at the destination.

Questions or delays

If the estimate has passed or tracking has stopped updating, use the contact form with your order number.