Shipping Policy

Shipping availability, methods, and charges depend on the delivery address and the items in your order. Enter your address at checkout to see the options available before payment.

When will my order ship?

Dispatch timing depends on the product. Check the product page for an item-specific estimate or preorder information. If no estimate is shown and timing matters to you, contact us before ordering.

If production, quality checks, or another issue causes a material delay, we will use the contact details on your order to provide an update.

Delivery after dispatch

We use postal or courier services appropriate for the destination. Transit times are estimates rather than guaranteed delivery dates and can be affected by customs processing, local carrier conditions, weather, or other disruptions.

When tracking is available, we will send it with the shipping confirmation. Carrier tracking is the best source for updates after dispatch.

Shipping charges and destinations

Available destinations, shipping methods, and charges are shown at checkout. If no shipping option appears for your address, the website cannot currently accept an order for delivery there.

Tariffs and import charges

Customs authorities or delivery providers may assess import duties, tariffs, taxes, clearance charges, or handling fees. Unless checkout or your order confirmation says these charges were prepaid, they may be collected from the recipient. Please check with your local customs authority or delivery provider before ordering if you need an estimate.

Questions or delays

If a dispatch estimate has passed, tracking has stopped updating, or a shipment has not arrived, contact us with your order number so we can review the issue.